Use cases

Where AI genuinely saves time in a company

Six scenarios we see most often. For each one you get the problem, our approach and the result we consider realistic.

Let us be straight about this

Grow-AI is a new brand and we do not yet have completed AI projects we could publish with a client name. The scenarios below therefore describe how we design a solution and what results we consider realistic at typical volumes — they are not measured figures from a specific customer. We would rather say so than show you invented references. Real ones will replace them as they arrive.

Wholesale

~70%

of orders handled without a human

Orders from emails without retyping

Problem

Two people retype orders from emails and attachments into the ERP every day. Errors surface only at dispatch.

How we solve it

The agent reads the email and attachment, extracts line items, matches them to the catalogue, checks stock and prepares the order. Mismatches and unknown items go to a human.

What we use

  • LLM + structured output
  • MCP → ERP
  • human-in-the-loop
  • evaluácie
Related service: AI agents & automation
Manufacturing

2–4 h

saved per person per week

Answers to internal questions, with sources

Problem

Procedures, standards and safety instructions live in three systems. New technicians ask colleagues, who lose time.

How we solve it

RAG over the documentation directly in Teams. Every answer cites the document and page; when no source exists, the system says so instead of inventing one.

What we use

  • RAG
  • permission-aware retrieval
  • Teams
  • audit log
Related service: Answers from your documents
Accounting

< 3 months

typical payback period

Invoices and delivery notes into the system

Problem

Incoming documents arrive as PDFs, scans and phone photos. Transcription is monotonous and error-prone.

How we solve it

Extraction of line items, totals and dates with checksum validation. On low confidence the document goes to manual review, not into the books.

What we use

  • document AI
  • OCR fallback
  • confidence gating
  • ERP API
Related service: AI agents & automation
E-commerce

~40%

shorter first-response time

Support triage and draft replies

Problem

Support answers the same questions about shipping, returns and availability. Complex cases queue behind simple ones.

How we solve it

The agent triages tickets, adds order context and drafts a reply. The operator sends or edits it — nothing goes out automatically.

What we use

  • klasifikácia
  • RAG nad FAQ
  • MCP → e-shop
  • draft-only mód
Related service: AI agents & automation
Industry

on-prem

data never leaves the plant

Visual quality inspection on the line

Problem

Inspection is visual; the result depends on the shift and fatigue. Defective pieces are sometimes caught only by the customer.

How we solve it

A computer vision model trained on your own images, running locally at the edge. No imagery leaves the plant.

What we use

  • computer vision
  • fine-tuning
  • edge inference
  • monitoring driftu
Related service: Custom AI models
SaaS

evaluations

instead of guessing whether it improved

Rescuing a prototype afraid of production

Problem

A working demo from a contractor who left. Nobody knows whether a prompt change helps or hurts, and the token bill keeps growing.

How we solve it

An audit, a test set from real cases, monitoring and cost limits. Only then optimisation — otherwise you are optimising blind.

What we use

  • eval harness
  • observability
  • prompt versioning
  • cost caps
Related service: From prototype to production

Do you recognise your company in one of these?

Tell us which one is closest. On the first call we will say whether it makes sense in your case — even if the answer is no.

AI Use Cases | Grow-AI