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15 business processes worth automating today
Business process automation examples: 15 processes by department, what can be automated, rough effort, and when a spreadsheet or Make will do instead of AI.
How to automate a shared company inbox: rules, a helpdesk, Make or AI?
Email automation for a shared inbox: when Outlook or Gmail rules are enough, when a helpdesk or Make will do, when you need AI sorting. Risks, GDPR and costs.
How to automate price quotes: a quote in minutes, not days
Quote automation in practice: where time is lost when preparing a quote, when a template is enough, when CPQ software fits and when AI on enquiries pays off.
How to automate your weekly report: from manual Excel to a report that builds itself
How to automate your weekly report from the ERP, accounting and online shop: four steps on from manual Excel, when Power BI is enough and when AI helps.
How to connect your ERP, CRM and Excel so nothing is entered twice
System integration without double data entry: setting a source of truth, choosing a route (API, Make, file import), coping without an API, and where AI helps.
How to get data from PDFs into your system without retyping: OCR, templates or AI?
How to get data from PDFs, scans and spreadsheets into your system without retyping: OCR, templates or AI, which documents are hard and how to measure accuracy.
What to automate first in your company — and what to leave alone
What to automate first in your company? A simple way to pick your first process, a one-week log of manual work, a payback estimate and what to avoid early on.
Company document search: why nobody can find anything and how to fix it
Company document search fails in SharePoint, Google Drive and Teams for the same reasons. When to tidy up, when Copilot will do, when to build an AI assistant.
Automated invoice processing: OCR, RPA or AI? What to choose and why
Three technologies that get mixed up when companies talk about extracting data from invoices and delivery notes. What each one actually does, where it breaks, what a process that keeps errors out of the books looks like, and what it costs.
How to automate order processing from email: rules, Make or an AI agent?
Orders arrive by email as text, PDFs and spreadsheets, and someone retypes them into the ERP every day. Three ways to automate it, where each one breaks — and what you need ready before you start.
AI agents vs. chatbots: what your company actually needs in 2026
A chatbot answers. An agent acts. The difference is whether AI can see your systems and do something in them — and that is exactly where the return is decided.
RAG without illusions: why your company chatbot lies and how to fix it
Uploading a PDF to a chatbot takes five minutes. Building a knowledge base you can trust takes considerably longer — and the difference is three things a demo never shows.
MCP: the protocol that finally made AI a usable tool
The Model Context Protocol is roughly to AI what USB was to peripherals. An explanation without the marketing — and what follows from it when you are considering an integration.
Fine-tuning or a better prompt? When a custom model genuinely pays off
A custom model sounds good in a meeting and bad on an invoice. Four situations where it pays off — and a decision process that can save you tens of thousands of euros.
From PoC to production: why most AI projects never ship
AI projects do not die because the model fails. They die in the space between “it looked good in the demo” and “it runs reliably and we know what it costs”.
How much does an AI solution cost — and where budgets get burned
Real price ranges for an audit, a pilot and a production rollout, monthly running costs, and five places where companies most often spend money for nothing.